GUILDFORD TYRE CO LTD

Adam Dindorf - 2 years ago

First impressions, very warm welcome and a good location. Rooms are spacious and en-suit with the usual amenities. However, we chose The Cranley as it seemed to offer enough double rooms for our whole party (four couples). When we saw our room, it turned out the bed orientation is “request” rather than actual booking; our “extra long double” request was in fact three single beds when we arrived. This wouldn’t have been so bad if there weren’t two regular and one low-frame single (and of course the low-frame was the middle of the three). Upon raising this, we were informed that “we can’t guarantee bed requests” and that we were "welcome to move the beds around however we liked”. Fortunately we were part of a group, so were able to enlist the help of some friends to rearrange the room so that my wife and I could “share” a bed. Had we known this in advance, we would have booked elsewhere. Breakfast was good, and again the staff somewhat made up for the other shortfalls with attentive and quick service. Overall, it was cheap and we were able to sleep, but it felt the rooms were mis-sold. The atmosphere in the pub was lovely, but it’s unfortunate that you can’t book a double bed and actually get a double bed (zip-join mattresses and double bedding is what we were expecting). Lovely owners and staff but if were down this way again we’ll stay elsewhere.

Leo Humphrey - 2 years ago

The hotel was amazing. It's a clean hotel with amazing food. This is honestly one of the best hotels I have ever been to! You should definitely give this hotel a try! The rooms are as clean as can be. The rooms are also very bright and modern with a variety of objects! If you do come here I can guarantee you will love it. The new owner has taken allot more care into the hotel, so all the bad reviews from more than a month are all from the old owner. Good job I will definitely stay here again soon! 😁👍

karen Dunstan - 2 years ago

Disappointed! The formal greeting was lovely, shown to our room, which was nothing great but was clean. Made our way to the bar expecting to have something to eat and a couple drink. I’m allergic to cheese and there was only pizza’s available. Decided to go to a restaurant down the road and come back to have a couple night caps. Ask what time does the bar close and was told “when I feel like closing it”. Returned at 8.30pm and the bar was closed. Breakfast was a snack not really a full fry up. Very disappointing, I wouldn’t rush back in a hurry or reccomend. There were better b&b’ in the village. Location was good as we did a car experience nearby

Beckie Fry - 3 years ago

We didn't sleep in one of the rooms so I can't comment on that but the pub itself is lovely. Very inviting. Dining area looked amazing. Has a big back garden aswell so the children loved using the space.

Matthew Barry - 3 years ago

Friendly owner but the bar and dining room were deserted on a Saturday evening which is a bit tragic. Stayed for 1 night. Room reservation suggested it would be a double bed and breakfast. Both weren’t correct. I think all the rooms have twin beds and no sign of breakfast in the morning. Dining room locked. The room was clean but could probably do with a fresh coat of paint. As breakfast wasn’t available, went down the road to Wild & Green Kitchen (about a 5 minute walk) for a great Sunday breakfast.