Blackcircles
Blackcircles.com is the UK’s leading online retailer – working hard since 2002 to provide motorists with a high quality, customer centric online retail experience.
Ensuring that customers are presented with the best possible shopping experience has been the key to the continued growth of Blackcircles.com. Customer engagement is at the cornerstone of their business – as they look to continually evolve and streamline the tyre buying process.
Customers have always reacted in kind to the philosophy of Blackcircles.com. Today, word of mouth is still one of the biggest drivers of new business, with returning customers making up a large proportion of their monthly sales.
This has also translated into positive reviews of the company on the impartial review website Trustpilot. Over 75,000 customers who purchased their tyres online with Blackcircles.com, have rated their service as Excellent.
Blackcircles.com is a key part of the online tyre industry, with the website being visited over a million times on a monthly basis. They are the go-to place for impartial advice, with verified and objective customer reviews of tyres being submitted every 5 minutes.
Blackcircles.com has worked incredibly hard to hone a clear, simple and reassuring online customer journey. This, bolstered by the hundreds of thousands of genuine reviews which enable new customers to make informed decisions on their purchase, has transformed the tyre industry; helping to shift a traditionally high street centric industry into the age of the internet.
This dedication to delivering a customer first, intuitive tyre ordering experience has led to Blackcircles.com being named the Auto Express ‘Best Online Tyre Retailer’ for 5 years – winning the award consecutively since 2014.
Blackcircles.com provides two types of tyre orders to their customers – fully fitted tyres and mail order tyres. Fully fitted orders make up the majority of sales, thanks to the retailer working with a network of over 2,000 independent garages.
Each garage within the network is vetted and today makes up the largest tyre fitting network in the UK. By working with bricks and mortar fitting centres throughout the country, Blackcircles.com is able to provide a personal touch in the digital age – something that is essential for customer service.
Since 2018, Blackcircles.com has expanded their business into other markets around the world. Starting with the launch of their Thailand site, Blackcircles.com has also launched successful iterations of their business in Canada and the Republic of Ireland. With other sites planned in various countries, the Blackcircles brand is developing into a truly international business.
Visit the Blackcircles website: www.blackcircles.com